PERSONALIZATION

Most of our caps and hats allow for personalization and is offered on the product page if available.

Personalized caps are not returnable.

0 of 20 max characters

Personalization is added to the back of the cap

Restrictions on personalization:

  • – No professional sports team names or nicknames
  • – No college or university names or nicknames
  • – No collegiate mascot names or references
  • – Only alpha numeric characters (e.g. A, u, 2, etc.) and spaces allowed
  • – No non-alpha numeric characters or special characters (e.g. $, #, @, &, etc.)
  • – No trademarked brands, words or phrases
  • – No profane or vulgar language

 

CARE  / WASH INSTRUCTIONS

DO NOT PUT CAPS / HATS IN THE WASHING MACHINE

DO NOT USE ANY PRODUCTS WITH BLEACH

DO NOT USE A DISHWASHER

DO NOT DRY CLEAN

We recommend hand-washing to retain both the color and the shape of the hat. Use cool to warm water, mild detergent only after testing in an inconspicuous area, and gently rub with a clean washcloth. Rinse with cool water. Gently press with a towel to dry.

 

HOW TO FIND YOUR SIZE

Sized hats/caps:

When selecting a size in the drop-down, we include the traditional fitted hat/cap size for your reference.

Adjustable caps:

In addition to our Standard Fit, Imperial also offers Junior Fit, Small Fit, and XL Fit caps.

Standard Fit: 7 1/8 – 7 5/8 (57.6cm circumference)

Junior Fit: 6 1/2 – 6 7/8 (54cm circumference)

Small Fit: 6 3/4 – 7 1/8 (55.6cm circumference)

XL Fit: 7 3/4 – 8 (60cm circumference)

 

SHIPPING TIMES

We ship all orders in 1-2 business days.

We use USPS for free shipping, and transit times can sometimes take up to 7-10 days.

Once your order has shipped, a shipment confirmation email will be sent to you.

You can check on the status of your shipment by using the tracking number in this confirmation email at the carrier’s site.

For orders that you need by a specific date, we strongly recommend that you select an expedited shipping method.

 

CUSTOM / CORPORATE ORDERS

Custom or corporate orders are processed by our sales team.

Minimum opening orders are 72 pieces per style and color.

We do accept orders of less than 72 pieces, but you may incur a set-up fee and less than minimum charge.

Please use our contact form and select ‘custom orders’ in the drop-down list, and one of our sales team members will contact you to help you place your order.